Create Agent Subscription

Create a subscription to receive events on any update to an Hunt Groups values

Post Overview

Parameters

Description

device_aor

SIP URI of device in Hunt group

huntgroup_name

The name of the hunt group. This will match the name of a queue as well.

huntgroup_domain

Domain of the Hunt group

entry_option

Behavior of the agents availability. "manual" requires additional interaction to make an agent available when unavailable while "immediate" automatically makes the agent available after each call.

wrap_up_sec

Time after a call where agent will not receive another call.

auto_ans

Will update SIP headers to tell SIP UA's to automatically answer if they support this feature

entry_order

Order In which the hunt group will dispatch calls to it's agents

entry_priority

Priority of the agent in the queue. Mostly used for cascading ring groups

call_limit

Number of simultaneous calls an agent can take at once

confirm_required

When an agent answers, they will be prompted to press 1 to take the call.

entry_device

The type of the device

entry_status

The status of the agent, "available", "unavailable"

owner_user

The Subscriber that owns the device

owner_domain

Domain of the agent

session_count

Number of current calls agent is handling

error_info

Tells if there are any current errors with the agent.

last_update

Last time this hunt group was updated.

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